Refund policy
Return & Refund Policy
Last updated: May 9, 2026
Thank you for shopping with Morviqcue. We want you to be satisfied with your purchase. Please review our Return & Refund Policy carefully.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, unworn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To request a return, please contact us at:
Email: admin@morviqcue.shop
If your return request is approved, we will provide instructions on how and where to send your package. Items returned without prior authorization will not be accepted.
Damages and Issues
Please inspect your order upon arrival. If your item is defective, damaged, or if you received the wrong item, please contact us immediately so we can evaluate the issue and make it right.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (such as food, flowers, or plants)
- Custom or personalized products
- Personal care products
- Hazardous materials, flammable liquids, or gases
- Gift cards
- Final sale or clearance items
If you have questions about a specific item, please contact us before requesting a return.
Exchanges
The fastest way to exchange an item is to return the original item once approved and place a new order separately.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
To qualify, the item must be unused, in its original condition and packaging, with tags attached, and accompanied by proof of purchase.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
If approved, refunds will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:
Email: admin@morviqcue.shop
Contact Information
If you have any questions about this Return & Refund Policy, please contact us:
Store Name: Morviqcue
Email: admin@morviqcue.shop